Contact Center
To bring the right solution to each customer, we help you define the best customer service strategy and deploy an efficient and unique operation to handle each interaction, no matter the location.
- New Product, Service Sales, Subscriptions (with cross-sell/up-sell options)
- Billing Explanations or Payment Applications
- Technical Assistance
- Problem Solving/Complaint Handling
- Proactive Outreach at Key Milestones in the Customer Relationship (e.g., welcome calls, satisfaction checkups, contract anniversary, etc.)